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Free state hotline helps people navigating COVID-19 who don't have a regular physician

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New York state launched a COVID-19 treatment hotline as a part of its new public awareness campaign.

The campaign focuses getting state residents the most recent information on medical treatment for those who contract the virus, according to a release from the State.

Governor Kathy Hochul says an important part of reducing transmission now is making sure people know about treatments that weren’t available at the beginning of the pandemic.

“To just lessen the severity, lessen your symptoms, and just get you through it, we have therapeutics. But a lot of people have barriers. They don’t know where to get them, you know, what is this all about. And a lot of people just don’t have a regular healthcare provider in the state,” Hochul said.

Hochul says the new treatment hotline specifically targets this issue.

New Yorkers who test positive for COVID-19 can call the hotline to get an evaluation by a medical professional for COVID-19 therapeutics free of charge.

The hotline is open 24 hours a day, 7 days a week.

The number to call is 888-TREAT-NY.

Katie Zilcosky is WAER’s All Things Considered host and features reporter. She also co-hosts WAER’s public affairs show Syracuse Speaks. As a reporter, she focuses on technology, economy, and identity.