Centro Offering Free Bus Service Across CNY During the COVID-19 Emergency

Mar 24, 2020

The Centro Transit Hub in Downtown Syracuse.
Credit John Smith / WAER News

As Central New Yorkers are urged to stay at home to flatten the curve for COVID-19, Centro is offering a full schedule with free bus transportation for those who need it.  The Downtown Syracuse transit hub is open; however, the small interior building is closed. 


Spokesperson Steve Koegel says they’re constantly disinfecting buses and all common waiting areas.

“Many buses, when they return to the garage at midday are also being wiped down a second time.  All of the frequently touched areas in our transit hubs – while they were open – they were all wiped down daily.  We’re also over at the Regional Transportation Center and were wiping down areas there, as well.  So, all areas where we have people who frequently touch them, we’re out there doing the best we can to sanitize those locations.”

Passengers are being asked to exit Centro buses differently to better protect the health of drivers.

“On our buses where we have a front and back door, we are going to require customers enter and exit through the rear door.  We will make exceptions for individuals who need the bus to kneel to board and also for persons who use a mobility device, they will be allowed to board through the front door.”

He’s observed essential medical employees waiting for buses.  Riders are taking necessary precautions to protect themselves and others.

A small group of people are waiting for a bus at the Centro Transit HUB in Syracuse.
Credit John Smith / WAER News

“The messaging from everyone has sunken in with all individuals, so we don’t need that type of signage on our buses, people are naturally distancing.”

If a bus looks too full and people are uncomfortable riding it, Koegel suggests waiting for another.  Overall ridership is down by 55 percent.  Free bus rides will continue into the foreseeable future.  Click here for specialized transportation tools from Centro including bus schedules.