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NYS Consumer Protection Warns Of Latest Phone Scam

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New Yorkers are getting phone calls from scammers pretending to be from electric companies and threatening to cut their services.

The New York State Division of Consumer Protection and the NYS Department of Public Services warn scammers say a person has overdue payment, and they will suspend electricity services if the consumer doesn't make a payment immediately.

They ask for payment through gift cards, PayPal, Zelle, or other untraceable services. However, utilities companies do not require customers to pay through these services.

New York State Secretary of State Rossana Rosado said scammers could get money before people realize the payment was made.

“Like many others, this latest utility scam is prying on vulnerable New Yorkers who believe in the empty threats to shut off their utilities. New York consumers should be aware of some basic tips to keep their hard-earned money safe from scammers,” said Rosado.

According to calls reported to DCP, scammers asked for utility numbers, social security numbers, dates of birth.