The Onondaga County Water Authority (OCWA) has introduced a newly redesigned Customer Alert System aimed at keeping customers informed about important events affecting water service or drinking water quality. The system provides real-time notifications to ensure customer safety and awareness.
Receive instant alerts for emergencies like water outages or water-quality issues, as well as non-emergency information about community resources.
- Customizable Preferences: Customers can choose how they want to receive alerts—via email, text message, or phone call.
- Convenient Registration: Sign up for notifications by visiting the registration page, texting "OCWACNY" to 24639, or scanning the provided QR code.
For additional information or to sign up, visit OCWA Announces Customer Alert System – OCWA.
