water service

The harsh winter caused dozens of water main breaks, even with larger pipes that typically hold up. That, plus brief water intake reductions from Skaneateles Lake dropped reservoir levels to critically low levels.

The authority marked the occasion of "National Imagine a Day Without Water" to encourage customers to check the material used for water pipe that enters their house.

Many Onondaga County homeowners have probably received information in the mail from the water authority about an optional water line protection plan.…