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Bill to ban debt collectors from using social media awaits governor's signature

This illustration portrays aggressive debt collectors symbolically using social media platforms to pursue individuals. It shows several anxious, shouting figures holding scrolls with logos from platforms like Facebook, Instagram, and Twitter, seemingly attacking a person through a smartphone. The phone screen displays a "Debt..." search box with a Facebook icon, suggesting debt collection activities through social media. The visual exaggerates the stress and chaos of debt collection, with swirling motion lines around the figures to emphasize frantic movement.
Created by Kat Kollins with Microsoft Copilot AI
The illustration depicts aggressive debt collectors using social media platforms to harass individuals, highlighting the stress and chaos of such pursuits.

Debt collectors in New York may soon be prohibited from contacting individuals through social media platforms like Facebook or Instagram. A bill awaiting Governor Kathy Hochul’s signature aims to curb the use of private messages on these platforms for debt collection.

“Very often when a debt collector targets someone privately through a private message, it can be a huge risk,” said Assemblymember Rodneyse Bichotte-Hermelyn, the bill’s sponsor, in an interview with public radio’s The Capitol Pressroom.

Bichotte-Hermelyn emphasized that relying on social media for debt collection can lead to serious mistakes, including contacting the wrong person.

“Many of us, first of all, we don’t even use our real names on social media,” she said. “It could be easily fraudulent activities, a mix-up of someone you think you’re targeting, is not the right person, and now you’re harassing someone online.”

If signed into law, the legislation would prevent debt collectors from using social media messaging. However, collectors could still reach out online through email.

David has hosted The Capitol Pressroom since the end of 2019 and is also the host of WCNY’s public affairs television program CONNECT NY.