Central New Yorkers who have invested in solar may see changes in their electric bills.
National Grid will no longer pay for excess electricity generated by Phase One Net Energy Metered (NEM) customers, who include some residential and small commercial customers with solar panels installed after March 9, 2017.
Instead, any extra energy produced will now carry over on bills each month and year. This change follows the New York Public Service Commission's rules and will appear on bills within the next one to two billing cycles.
Sent: Wednesday, September 18, 2024 3:52 PM
To: Phase One NEM Customers
Subject: Important Policy Update for Phase One NEM Customers
According to an email from National Grid, the "updated policy is aligned with the New York Public Service Commission VDER Transition Order."
For questions, call Customer Service at 1-800-642-4272 during business hours and mention "solar."
