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Oswego County opens emergency lines for snow removal assistance

A collapsed structure remains buried under feet of snow in Oswego County, NY.
Kat Kollins
Heavy snowfall in Oswego County has caused an unprecedented number of buildings to collapse.

Oswego County agencies have set up two hotline numbers for residents needing help after last week’s heavy snowfall collapsed an unprecedented number of buildings.

Now, residents can call 2-1-1 at any time or contact the Oswego County Phone Bank at 315-349-3330, which operates Monday through Friday from 8 a.m. to 4 p.m.

Callers requesting snow removal assistance will need to provide their name, address, contact information, and details about their need. Residents eligible for county assistance will not be charged, with priority given to the most vulnerable individuals.

Help will take at least a day to arrive after a request is made. Emergency services are warning residents to evacuate if they hear creaking or snapping sounds.

Kat is a seasoned media professional with extensive experience in her field. In her current role as Content and Operations Manager at WAER in Syracuse, NY, she oversees content strategy, programming, technical operations, and talent development across the station's two active channels, having been promoted into the role in May 2026 after serving as Anchor/Producer, including local hosting of NPR's "All Things Considered."